A passenger writes…

Mrs KM from Brussels sent us the following message after a return journey from Ashford on a Friday…

I returned on the Eurostar from Ashford early yesterday evening….I asked one of the women on the information desk at Ashford - (who told me that she is going to have to move house otherwise she would never get to work on time at Ebbsfleet) - how would one get back to Ashford from Ebbsfleet . The answer involved about 5 changes - unless one changed at Lille , depending of course, if ‘they ’synchronised the times….and then there were so few options.

I said that I was very concerned about the possible move to a few people waiting for the Brussels train ( there were at least 50 - 100 people waiting): they (still) did not know about the change.

I could see no large (or small for that matter) notice in Ashford station about the new route avoiding Ashford or the effect it would have on Brussels passengers; only info. about the terminus change & how wonderful this was going to be!!! Maybe I was not looking hard enough………